You will be notified about disputes through emails.
To configure Email notifications : Login to the merchant dashboard > Settings > Email Notifications (Under Payment Gateway).
Emails are triggered on following events:
- When a new dispute is created.
- When there is a change in type of dispute (Chargeback > Pre-arbitration, Pre-arbitration > Arbitration, etc)
- When the status of dispute changes (Action Required > Under Review, Under Review > Closed, etc)
- When remarks/comments are added by Cashfree Team.
- Reminder email before deadline of any dispute case.
