General FAQs

Cashfree Payments softPOS (Point of Sale) solution is an android application through which you can accept payments digitally or in-person and run a business successfully. Give your customers the choice of 120+ digital payment options and accept payments from your phone.

With the Cashfree Payments softPOS solution, you can collect payments using:

• Dynamic QR code
• Tap and Pay
• Cards
• Payment Links
• Net Banking
• Wallets
• Buy Now Pay Later option, and many others.

Businesses can record cash and online payments on a single interface and merge the online and offline world using the softPOS application. Install the application on your android device and start collecting payments seamlessly. This solution enables businesses with multiple agents to collect payments on your behalf and also supports businesses dependent on cash on delivery for services.

Benefits

• Turn any android device into POS
  All one needs to do is download an app for free, to avail the POS services.

• One powerful payments platform
  Capture all modes of payments in one place through softPOS. Accept payments via Tap and Pay, dynamic QR Code, Payment Links, Cash, Card, Net Banking, and more.
  Make reconciliation easier and more straightforward for your business. Switch easily within payment modes for a higher success rate.

• Improve sales and convert visitors into customers
  Make shopping more convenient and fun for your customers with the buy now pay later option. Attract customers who were hesitant to buy earlier.

• Keep your business running without you
  Add agents to the dashboard, who can accept payments on your behalf. All collections will be reflected collectively on the merchant dashboard. Manage your business operations from anywhere.

To use the softPOS application, you must be an existing Cashfree Payment Gateway merchant or sign up with Cashfree Payments and complete the activation process.

To activate softPOS:

1. Go to Payment Gateway Dashboard > click softPOS. You will see a screen as shown below:
2. Click Request Activation. A request to activate your account will be sent to the Cashfree Account Manager.

You will receive an email confirmation after your account is activated. Once activated, you can add agents, accept payments, track payments received, and more with softPOS.

Agents are your employees or business partners who collect payments for your business. To start using the softPOS application, you must first add your agents. The agent’s name and phone number are required. After adding their details, you can view them in your Payment Gateway Dashboard. An OTP will be sent to the agent’s phone number to access the application.

To add agents:

1. Go to Payment Gateway Dashboard > softPOS > click Add Agents.
2. In the Add Agents screen, enter the Agent Name and Phone Number.
3. Click Add. You will see a confirmation screen once the details are added. An OTP to access the softPOS application will be sent to the specified phone number.
   

Install softPOS Application
Your Cashfree Payments Account Manager will assist in downloading the application for you and your agents.

To access the softPOS application:

1. Install the application.
2. Launch the application, enter the registered phone number, and click Send OTP.

Login:

1. Enter the OTP received on the registered phone number and click Confirm.
2. After a successful login, you can view your details in the Profile section.

You can now start collecting payments from your customers.

Receive Payments
With the Cashfree Payments softPOS solution, you can provide customers the flexibility to make payments using one of the 100+ digital payment options supported:

• Dynamic QR code
• Status QR code
• Tap and Pay
• Cards
• Payment Links
• Cash
• Net Banking
• Wallets
• Buy Now Pay Later option, and many others.

No, the Cashfree Payments softPOS application is not available on the iOS App Store. It is currently available only on the Google Play Store.

There are no daily transaction limits, but there are limits on the amount processed per transaction through different payment modes. These limits can be customized based on your requirements.

There is no limit. Businesses can add an unlimited number of agents.

No, the application is absolutely free. Cashfree Payments charges only for transactions made using the softPOS application, as applicable. There is no maintenance or registration fee for using the application.