Order & Delivery FAQs

When an order is placed and the transaction is successful, Cashfree sends you a payment confirmation email. Cashfree is a payment gateway that helps merchants with accepting online payments.

The orders are processed at the merchant’s end. To check the status of your order, we suggest that you contact the merchant. If the merchant is not responsive, you can report here.

The refunds are processed at the merchant’s end. If the merchant has initiated the refund using Cashfree, you would get a refund confirmation email from Cashfree and the refund will be credited within 5-7 working days to your account.

If you haven’t received the refund confirmation email from Cashfree, we suggest that you contact the merchant.

If the merchant is not responsive, you can report the issue here.

When an order is placed and the transaction is successful, Cashfree sends you a payment confirmation email. Cashfree is a payment gateway that helps merchants with accepting online payments.

The orders are processed at the merchant’s end. To check the status of your order, we suggest that you contact the merchant.

If you have not received the payment confirmation, you can raise a request with us here

The orders are processed at the merchant’s end, when an order is placed successfully, the merchant sends order confirmation email.

If you haven’t received the order confirmation email from the merchant, do double check your promotions, updates folder, or SPAM inbox. If the order confirmation email is not found, we suggest that you contact the merchant. If the merchant is not able to resolve your issue you can raise a request with us here

The orders are processed at the merchant’s end. Cashfree is a payment gateway that helps merchants with accepting online payments.

To know the status of your order, we suggest that you contact the merchant.If the merchant is not responsive, you can report the issue here.

The orders are processed at the merchant’s end. Cashfree is a payment gateway that helps merchants with accepting online payments only.

To modify or exchange your order, we suggest that you contact the merchant.If the merchant is not responsive, you can report the issue here.

The orders are processed at the merchant’s end.

Cashfree is a payment gateway that helps merchants with accepting online payments.

To know the status of your order delivery, we suggest that you contact the merchant.

If the merchant is not responsive, you can report the issuehere.

The order is processed and fulfilled at the the merchant’s end.

Cashfree is a payment gateway that helps merchants with accepting online payments only.

To get an update on the service fulfillment, we suggest that you contact the merchant.

If the merchant is not responsive, you can report the issue here.