While adding vendors, if you have specified incorrectly vendor details or missed adding some information, you can modify it using the Edit Vendor feature on the product dashboard or use the Update Vendor Details API.

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Vendor Status

Once you have added a vendor, it will go through various stages. They are mentioned in the table below.

Vendor StatusDescription
In Bene CreationThis status indicates that the beneficiary creation is in process. During this process, we will add beneficiary accounts through our banking partner to process future transfers.
Documents Not SharedThis status indicates that you have submitted the KYC details without documents. Cashfree Payments marks the status as Documents Not Shared.
In ReviewThis status indicates that your documents are under review.
ActiveThis status indicates that the vendor account is active.
On HoldThe On-hold status is updated by the Cashfree Payments team. The onboarding team has put the account On-hold because either the document is not available or the documents shared are insufficient.
DeletedThis account indicates that your vendor account is deleted.
BlockedThis status indicates that your vendor account is blocked. You can later unblock if you intend to resume the vendor settlements.

To edit the details of the vendor you have already added,

  1. Go to Payment Gateway Dashboard > Easy Split - Vendor.

  2. Click the ellipsis icon on the vendor you want to make changes to and select Edit Vendor.

You can update the following details:

Vendor details:

  • Vendor phone number
  • Vendor email ID
  • Schedule Option
  • Dashboard access

Vendor bank account details:

  • Account holder name
  • Account number
  • IFSC code
  • UPI VPA
  • Verify account details option

KYC details:

  • Vendor type
  • Business type
  • Documents (Based on the vendor type and business type of your vendors)

Once done updating the changes, click on Update Vendor Details option to save your changes.

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Delete Vendor

You can delete the added vendors from the dashboard. Click the ellipsis icon on the vendor you want to delete, and select Delete Vendor. Click Delete in the pop-up window.

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