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Whitelist your website or app
Before using the checkout page for payment collection, you must whitelist your domain or app package for security purposes. This applies to:
- Websites: Domain whitelisting
- Mobile apps: Package name whitelisting
Submitting a whitelist request
- Go to Payment Gateway Dashboard > Developers > Whitelisting.
- Click Add New.
- Select the whitelisting type:
- Domain name (for websites).
- App package (for mobile apps).
- Enter the required value and click Proceed.
- Ensure the following details are present on your website for whitelisting:
- Policy pages:
- Contact Us
- Terms and Conditions
- Refunds and Cancellations
- Other details:
- Products or services should be listed.
- Product or service pricing should be in INR.
- Policy pages:
- Click Confirm & Proceed. Your website or app will be reviewed and approved.
Format guidelines
Domain names
✅ Correct: cashfree.com
❌ Incorrect: www.cashfree.com
❌ Incorrect: https://www.cashfree.com
❌ Incorrect: https://www.cashfree.com/
❌ Incorrect: https://www.cashfree.com:8000/
Package names
✅ Correct: com.cashfree.merchant
Tracking your request
You can track the status of your whitelisting request from the whitelisting homepage. The dashboard displays:
- Submission date and time.
- Domain or package name.
- Current status.
Use the dropdown menu to filter between domain and package name requests.
Processing time
- Standard processing time: Within 24 hours.
- For urgent queries: Fill out the support form.

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