Submit Evidence to contest the Dispute by Dispute ID
Use this API to Submit the Evidences to contest the Dispute by specifying the Dispute ID.
Authorizations
Client app ID. You can find your app id in the Merchant Dashboard.
Client secret key. You can find your secret in the Merchant Dashboard.
Headers
API version to be used. Format is in YYYY-MM-DD
Request id for the API call. Can be used to resolve tech issues. Communicate this in your tech related queries to cashfree
An idempotency key is a unique identifier you include with your API call. If the request fails or times out, you can safely retry it using the same key to avoid duplicate actions.
Path Parameters
Cashfree dispute ID to get Evidences to submit to contest the Dispute.
Body
Mention the type of the document you are uploading. Possible values :- Delivery/Service Proof, Shipping Proof, Statement of Service, Proof of Service Used, Cancellation of Service Proof, Refund Proof, Business model explanation, Extra Charges Declaration, Terms & Conditions, Customer Withdrawal Letter, Certificate of Authenticity, Reseller Agreement. You can use get evidences to contest dispute API to fetch set of documents required to contest particular dispute.
File types supported are jpeg, jpg, png, pdf and maximum file size allowed is 20 MB.
Response
This is the time when the dispute was created.
Dispute amount may differ from transaction amount for partial cases.
Dispute amount currency for a dispute
DISPUTE_CREATED, DISPUTE_DOCS_RECEIVED, DISPUTE_UNDER_REVIEW, DISPUTE_MERCHANT_WON, DISPUTE_MERCHANT_LOST, DISPUTE_MERCHANT_ACCEPTED, DISPUTE_INSUFFICIENT_EVIDENCE, CHARGEBACK_CREATED, CHARGEBACK_DOCS_RECEIVED, CHARGEBACK_UNDER_REVIEW, CHARGEBACK_MERCHANT_WON, CHARGEBACK_MERCHANT_LOST, CHARGEBACK_MERCHANT_ACCEPTED, CHARGEBACK_INSUFFICIENT_EVIDENCE, RETRIEVAL_CREATED, RETRIEVAL_DOCS_RECEIVED, RETRIEVAL_UNDER_REVIEW, RETRIEVAL_MERCHANT_WON, RETRIEVAL_MERCHANT_LOST, RETRIEVAL_MERCHANT_ACCEPTED, RETRIEVAL_INSUFFICIENT_EVIDENCE, PRE_ARBITRATION_CREATED, PRE_ARBITRATION_DOCS_RECEIVED, PRE_ARBITRATION_UNDER_REVIEW, PRE_ARBITRATION_MERCHANT_WON, PRE_ARBITRATION_MERCHANT_LOST, PRE_ARBITRATION_MERCHANT_ACCEPTED, PRE_ARBITRATION_INSUFFICIENT_EVIDENCE, ARBITRATION_CREATED, ARBITRATION_DOCS_RECEIVED, ARBITRATION_UNDER_REVIEW, ARBITRATION_MERCHANT_WON, ARBITRATION_MERCHANT_LOST, ARBITRATION_MERCHANT_ACCEPTED, ARBITRATION_INSUFFICIENT_EVIDENCE DISPUTE, CHARGEBACK, RETRIEVAL, PRE_ARBITRATION, ARBITRATION This is the time when the dispute case was closed.
This is the time by which evidence should be submitted to contest the dispute.
This is the time when the dispute case was updated.
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