You can create Cashgrams from your Payouts Dashboard or through the APIs. Before creating a Cashgram, ensure you have sufficient balance in your Payouts Account. The specified amount will be deducted from your account and sent to your beneficiaries.
You can’t edit active Cashgrams, but you can deactivate them.

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Create a Cashgram

You can create individual Cashgrams through the Payouts Dashboard for targeted payouts to specific beneficiaries. To create a Cashgram:
  1. Go to Payouts Dashboard > Cashgram > click Create Cashgram.
  2. Enter the Cashgram ID and specify the Payout Type. Refunds, Reimbursements, and Rewards payout types are available by default. You can specify any other payout type according to your requirement.
  3. Enter the Beneficiary Name, Beneficiary Phone Number, Beneficiary Email ID, and the Amount to be transferred. The Cashgram ID helps you track the Cashgram status.
  4. In the Cashgram Valid Till field, specify the date until which the Cashgram link should remain valid. The link won’t be valid beyond this date.
  5. Enter the Reason and Remarks. The remarks will be visible in the beneficiary account statement if their bank supports it.
  6. In the Send Cashgram via field, select how you want to notify the beneficiary. Email, SMS, and WhatsApp notifications are supported.
  7. Click CREATE. The Cashgram link is created and sent to the beneficiary. The beneficiary can click the link and provide the required details to receive the amount.
Create Cashgram
You can also use the API to create Cashgrams.

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Batch upload Cashgrams

Use the Batch Upload feature to create and send Cashgrams to multiple beneficiaries simultaneously. You must add all required details in a single file according to the required format and upload the file in the Batch Upload section. Download the sample file to understand what details are required in the batch file. To upload a batch file:
  1. Go to Payouts Dashboard > Cashgram > Batch > click Upload File.
  2. Click Choose a File to select the file you want to upload and then click Upload. The uploaded file will be visible in the Batch section.
  3. Click on the file to view the individual Cashgram details uploaded in the file.
  • Maximum file size allowed is 5 MB, and a maximum of 10,000 records can be included in the file. - The file can’t be uploaded if it’s not according to the suggested format. Also, if there are any errors in the uploaded file, you must resolve all the errors and upload the file again.
You can view the status of the uploaded files and also download them to view more details.